VACANCY: The Post of Chief of Protocol

Ministry of Finance, Economic Growth, Job Creation, External Affairs and the Public Service

Department of External Affairs

RESPONSIBILITIES AND RELATIONSHIPS
  • To provide technical guidance and assistance to the Head of State, Prime Minister,
    Foreign Minister and other Government officials on matters of diplomatic protocol and
    practices; and supports strategies to foster positive international relations and safeguard
    the rights and interests of the State, with a view to ensuring implementation of the foreign policy objectives of the government;
  • Liaises with heads of line agencies, local and foreign dignitaries, diplomatic
    missions, embassies, foreign national authorities, international agencies, public officers,
    other heads of units of the ministry, nationals in foreign territories;
  • Required to respond whenever necessary to the Minister on matters of work in progress;
  • Supervises the Staff of Protocol and Consular Services Unit.
DUTIES AND TASKS
  1. Leads and manages the staff of the Unit through target setting, monitoring and appraisal of individual performance, mentoring, coaching and motivating staff to drive productivity and enable the efficient operations of the Unit;
  2. Advises on the interpretation and application of international conventions on diplomatic and consular relations and standard operating procedures, to provide guidance on ceremonial, protocol and precedence matters, to support a framework for advancing the foreign policy objectives of the government;
  3. Organises state/official visits of local and foreign dignitaries and delegations by facilitating meetings, travel schedules; reviewing protocol-related documentation; and authorising protocol and port courtesies, to ensure safe, seamless and successful execution of mission;
  4. Coordinates, oversees and presides at official and ceremonial events by managing logistical arrangements, preparing budgets and briefings to guide procedures, attending planning meetings and site visits, to ensure high quality events which adhere to cultural considerations and official standards;
  5. Provides administrative support to the diplomatic community, consular officers and
    officials of international organisations in Saint Lucia by facilitating the presentation of credentials, the award of privileges, immunities and extension of all relevant courtesies to enable seamless transition into Saint Lucia;
  6. Ensures the maintenance of official records regarding the status of diplomatic and
    consular officers of foreign governments accredited to Saint Lucia, members of staff and
    other employees of international organisations in Saint Lucia and coordinates the
    publication of the Diplomatic List and list of Foreign Consular Offices, to honour obligations stipulated in conventions governing diplomatic and consular relations;
  7. Ensures the provision of effective consular services to support nationals in foreign territories, and requests for assistance from foreign nationals, through the establishment of support networks, information gathering and monitoring developments to ensure outcomes which comply with legislative and regulatory stipulations of the host country;
  8. Ensures the processing of CARICOM Skills Certificates in accordance with established procedures, to facilitate the free movement of skills/labour within member states and to permit legitimate economic activity;
  9. Assists in the preparation of policy briefing reports, fact sheets, proposals and other policy documents through stakeholder consultation, directing or conducting research, analysing data and monitoring legislative, policy and other developments, to permit timely and informed decision making;
  10. Prepares progress reports outlining achievements and challenges to keep senior management informed, for decision making, to enable the assessment of the performance of the Unit and the formulation of recommendations for continuous improvement, where necessary;
  11. Represents the Department and the Government of Saint Lucia at meetings, conferences and fora at the local, regional and international levels to articulate Government’s policy position, and to foster networking and alliances for the maintenance of an environment for successful diplomacy;
  12. Develops, implements and monitors the budget for the Unit, working in collaboration with the Budget and Finance Unit, attending budget planning meetings to enable access to funds for programme implementation to ensure the effective use of resources and to facilitate early
    detection and management of budget variations;
  13. Prepares memoranda to the Cabinet of Ministers on protocol and consular related matters through research and analysis, dialogue and consultation with key stakeholders, to enable the formulation of proposals that support and promote effective diplomatic relations;
  14. Performs any other job-related duties as may be assigned.
CONDITIONS
  • Congenial accommodation is provided within a general administrative office;
  • Institutional support is provided through appropriate Civil Service rules and regulations, Departmental Guidelines, Standard Operating Procedures, Estimates of Revenue and Expenditure, Saint Lucia Constitution, Finance (Administration) Act and Regulations and Vienna Convention on Diplomatic and Consular Relations;
  • Opportunities exist for personal development and career advancement;
  • Salary and benefits are in accordance with that stipulated in the terms and conditions of employment and recommendations by the Salary Review Commission;
  • Required to exercise a high degree of confidentiality and professionalism in the conduct of duties;
  • Functions in a scheduled traveling post with travel allowance provided;
  • Required to maintain a motor vehicle for the proper performance of duties;
  • Required to travel regionally and internationally in the conduct of duties;
  • Required to conduct duties in varying locations and weather conditions
KNOWLEDGE, SKILLS AND ABILITIES
  1. Expert knowledge of the structure of the Public Service, the machinery of Government’s administrative policies and procedures;
  2. Advanced knowledge of, and ability to interpret and apply Civil Service rules and
    regulations, Departmental Guidelines, Standard Operating Procedures, Estimates of
    Revenue and Expenditure, Saint Lucia Constitution, Finance (Administration) Act and
    Regulations and Vienna Convention on Diplomatic and Consular Relations;
  3. Advanced leadership and management skills and ability to inspire and motivate staff;
  4. Expert team player with effective interpersonal skills and a high level of emotional intelligence;
  5. Intermediate level computer literacy skills; with the ability to manipulate software applications such as word processing, spreadsheets and presentation programmes;
  6. Expert events management skills as well advanced organisational and project management skills;
  7. Ability to exercise initiative, judgment, tact and diplomacy in the execution of duties;
  8. Ability to effectively develop and maintain relationships with management, staff,
    partners and stakeholders at all levels;
  9. Intellectually agile, visionary, innovative and capable of translating ideas into policies;
  10. Expert listening, oral and written communication skills;
  11. Advanced analytical, problem-solving and decision-making skills and ability to manage time in a fast-paced environment, meet deadlines and remain calm under intense pressure;
  12. Expert negotiation, mediation and networking skills;
  13. Advanced numeracy, research and data collection skills;
QUALIFICATIONS AND EXPERIENCE
  1. Advanced Certificate in International Relations, Diplomacy or Management plus four (4) years’ experience in a management position.
    OR
  2. Masters’ Degree in International Relations, Diplomacy or Management plus three (3) years’
    experience in a management position.
    OR
  3. Bachelors’ Degree in International Relations, Diplomacy or Management and three (3) years’ experience in a management.
EVALUATION METHOD
  1. Demonstrated knowledge of the structure of the Public Service, the machinery of Government’s administrative policies and procedures;
  2. Demonstrated knowledge of, and ability to interpret and apply Civil Service rules
    and regulations, Departmental Guidelines, Standard Operating Procedures, Estimates of
    Revenue and Expenditure, Saint Lucia Constitution, Finance (Administration) Act and
    Regulations and Vienna Convention on Diplomatic and Consular Relations;
  3. Demonstrated leadership, management capabilities and interpersonal skills and ability to motivate and inspire staff and assess performance bi-annually;
  4. Demonstrated ability to maintain integrity, confidentiality and professionalism in the conduct of duties;
  5. Demonstrated level of emotional intelligence in the conduct of duties;
  6. Demonstrated level of political acuity and ability to promote a harmonious diplomatic relations climate;
  7. Demonstrated ability to realise the Department’s strategic objectives within time-frame, standards and budget;
  8. Demonstrated application of job knowledge and/ or technical expertise relevant to the job, and quality of advice provided;
  9. Demonstrated accuracy, attention to detail and effectiveness of completed work;
  10. Demonstrated willingness to accept responsibilities and authority of the post and ability to take effective decisions;
  11. Demonstrated ability to effectively develop and maintain relationships with management, staff, partners and stakeholders at all levels;
  12. Demonstrated ability to work effectively as a team leader and to collaborate sufficiently with internal and external stakeholders in the execution of duties;
  13. Demonstrated ability to take initiative, show innovation and ingenuity in effectively fulfilling the duties of the post;
  14. Demonstrated ability to analyse information and problems to arrive at logical conclusions and implement appropriate solutions;
  15. Demonstrated ability to be punctual and present for work, meetings and other official appointments and activities;
  16. Demonstrated ability to remain current on issues of international relations and strategic leadership and effectiveness of protocol;
  17. Demonstrated effectiveness of data collection strategies;
  18. Quality and timeliness in submission of reports.
SALARY
Salary is at the rate of EC $77,605.56 per annum (Grade 18, Step 1).

Applications should be made on the prescribed Government of Saint Lucia application form along with certified copies of documents pertaining to qualifications, plus two (2) recent references and one (1) passport sized photograph and should be addressed to:

The Secretary
Public Service Commission
Sir Stanislaus James Building
The Waterfront
Castries, St. Lucia


To reach no later than July 7, 2017.

Only suitable candidates will be acknowledged.

NB. Please be advised that candidates who meet the minimum qualifications and experience may not be considered for an interview; only the candidates with the best qualifications and experience will be short listed for interviews.